TCPA, CTIA & A2P 10DLC Compliant Messaging Policy — https://aristanova.ai

SMS TERMS & CONDITIONS

Effective Date: October 25, 2026 | Last Updated: October 25, 2026

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Table of Contents

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1.Program Description

By opting in to receive SMS/MMS text messages from AristaNova LLC ("AristaNova"), you expressly consent to receive automated and non-automated text messages from us at the mobile phone number you provided. Messages may include appointment reminders, account notifications, two-factor authentication (2FA) codes, AI assistant updates, customer support communications, and promotional or marketing offers. Consent to receive marketing text messages is not required as a condition of purchasing any goods or services.


2.Message Frequency & Rates

Message frequency varies based on your interactions with our Services and account settings. Message and data rates may apply according to your mobile carrier's wireless plan.


3.How to Opt-Out (STOP)

You can cancel the SMS service at any time. Just text "STOP" to 1-800-212-3395 (or the number from which you received the message). After you send the SMS message "STOP" to us, we will send you an SMS message to confirm that you have been unsubscribed. After this, you will no longer receive SMS messages from us. If you want to join again, just sign up as you did the first time or text "START", and we will start sending SMS messages to you again.


4.Customer Support (HELP)

If you are experiencing issues with the messaging program, you can reply with the keyword "HELP" for more assistance, or you can get help directly by emailing privacy@aristanova.ai or calling us toll-free at 1-800-212-3395.


5.Carrier Liability Disclaimer

Wireless carriers (including AT&T, T-Mobile, Verizon, U.S. Cellular, and others) are not liable for delayed or undelivered messages. Delivery of information and content to a mobile device may fail due to a variety of circumstances beyond our or the carrier's control.


6.Privacy & Strict Non-Sharing Rule

We value your privacy. Your mobile phone number, SMS opt-in data, and consent will NEVER be shared with or sold to third parties or affiliates for marketing or promotional purposes. For full details on how we handle your personal information, please review our Privacy Policy at https://aristanova.ai.


7.Contact Information

For questions regarding these SMS Terms & Conditions, please contact:

AristaNova LLC

Address: 21550 Oxnard Street, Third Floor, Woodland Hills, California 91367

Email: privacy@aristanova.ai

Phone: 1-800-212-3395